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The updated Privacy Policy will automatically come into effect for all existing users of Alkcom’s services on June 25, 2018 and, once in effect, your continued use of our services will be subject to this new Privacy Policy.

Terms of Use

(Version 2 after 01/01/2013. If you disagree with any of the items below, please don’t use our web sites.)

What we do for you

We (alkcom Limited Liability Company, and its subsidiaries, collectively referred to as Alkcom) operate a number of web sites allowing you to search for airline tickets, hotel rooms and car rentals: www.alkcom.com (English).

Every time you submit a search request, we contact a number of our partners – including, but not limited to, service providers, airlines, hotels, travel agencies [collectively referred to as Our Partners] – to provide us with a list of available options; then we sort out the results and present them to you. You can search, filter and browse the results until you find a suitable option and click on the corresponding record. At that time you are redirected to Our Partner and all your further interactions take place with them, not Go Travel.

We constantly update the web site, the way the information is presented and add/remove Partners appearing in the search results. We do it at our own discretion.

We offer the service on a personal non-commercial basis. Commercial use of the service is allowed when you sign up for our Affiliate Program.

What we don’t do for you

  • We don’t sell tickets / bookings / etc. Our web site only allows you to search for travel products, but you pay directly to Our Partners on their web sites. Hence, if you have questions, suggestions or service inquiries, please forward them directly to Our Partner. All mentions of Our Partners, including their trademarks and logos, are made for information purposes only.
  • We don’t recommend any tickets / bookings over other tickets / bookings. We provide the comparison tool and the information we collect from Our Partners. All decisions are yours.
  • We don’t recommend one Partner over another Partner. Same reason as above.

What we don’t want you to do

  • If you’re under 13 – using the web site without your parent’s or guardian’s supervision.
  • Running automated search queries on our web site. This may affect the operation of our web site and make other users unhappy. This also includes spam and requests aimed at or likely to impair the performance and operation of the web site.
  • Using our trademarks [Alkcom], design elements, logos, content, articles, and other Intellectual Property. Our Intellectual Property is ours and we don’t grant you a license to use it for any purpose. An exception is made for journalists and bloggers – they are allowed to use the trade names and logos to identify Alkcom in their articles.
  • Misrepresent the nature of your relationship with Go Travel. You are not allowed to pretend to act on behalf of Go Travel in any capacity unless we explicitly authorize you to do so as our Affiliate Partner.

If you think we’ve done something wrong

  • Intellectual Property Infringement. If you think we’ve infringed on your Intellectual Property, please send us a detailed explanation to support@alkcom.com, and we’ll review it within the reasonable time frame.
  • Arbitration. You expressly give up your right to go the court (individually or as part of a class action) and agree that all matters will be settled by binding arbitration of a Hong Kong International Arbitration Centre.

Disclaimers

  • The travel search service is provided to you “as is” without any warranties, including fitness for purpose. It provides generic information that doesn’t take your specific requirements into consideration. All the ticket/booking information we display comes from our partners and we don’t validate it for accuracy, availability, applicability, compatibility with your needs or citizenship / visa status, etc.
  • We are not responsible for the validity of information outside of our control related to exchange rates, weather, time zones and time difference, travel time, etc. The information published in city guides may not be accurate and you use it at your own risk.
  • We disclaim any responsibility for any actions performed by you based on the information presented or implied on our web site.
  • Because we don’t sell anything (see above), we can’t guarantee the availability of tickets or bookings, or that the price given to us my Our Partners will be the same price you will pay.
  • We don’t guarantee that the price that will be displayed to you will contain ALL the charges and fees, including, but not limited to: airport charge, fuel surcharge, departure tax, checked baggage fee, credit card processing fee, etc.
  • We don’t guarantee your satisfaction with your flight or booking because the provisioning of service is beyond our control.
  • Theoretically, our web site may go down or become unresponsive for a short period of time. In the unlikely event of this happening, we are not responsible for any inconvenience you incur.
  • We may change these terms of usage at any time without advance notice.

Limitation of Liability

  • Because we don’t charge you for anything, to the maximum extent permitted by the law of your country, we disclaim any liability for any damages arising from your use of Go Travel’s web sites or from any aspect of your dealing with Our Partners.

Indemnification

  • You agree to indemnify Alkcom and its stakeholders against any claims, damages, losses, etc. brought by 3rd parties as a result of your misuse of the web sites, alkcom’s or Our Partners’ Intellectual Property.

Miscellaneous

  • Your use of our web sites is governed by the laws of Hong Kong.
  • Any voidable provisions in these Terms of Use don’t render the entire Terms void.

Use of alkcom.com is subject to the Terms and Conditions outlinedb below.

Please read the Terms and Conditions carefully before using alkcom.com These terms apply to your use of the site including the proprietary software, content and all the data. By using this site you confirm that you have read and understood and that you agree with these terms mentioned below. We reserve the right to modify these terms and conditions at any time without prior notice. If you do not agree with any part of this agreement please stop using this website. The services of alkcom.com are made available to you on the following terms which apply to the whole or any part of the site:
• The site is for your personal use only.
• Any infringement of alkcom.com will result in legal action.
Usage of the site
Although we are doing our best to provide the most accurate data, we cannot guarantee its accuracy all the time and are not responsible for any damage, loss or error as a result of using this site. This site serves as a travel information source only. We do not sell any products or services. Any pricing information provided is for information purposes only. The information provided on this site may be used for personal and non-commercial purposes only. This service is provided “as is” and is subject to change at any time. All uses of this site other than those explicitly specified in these terms are strictly prohibited. By using this site you prove that such usage complies with local law and regulations of the country from which you are accessing it.
Restrictions

You must not:
• Edit, alter, tamper or in any other way change the contents of this site.
• Use this site for any illegal purposes and must comply with all laws and regulations.
• Use this site to gain commercial profit in any way.
• Use this site in any way that would endanger the business of the site owner.
• Copy, distribute, sell, rent or lend any part of the content.
• Use any kind of automated program to exploit the site.
• Circumvent any technical protections of the software used on this site.
• Allow any virus, worm, trojan horse or similar damaging program code to be introduced onto this site.
Liability

You are using this site entirely at you own risk. We cannot guarantee the accuracy of the content and you should never rely on it. We cannot guarantee that the content will always be up to date and accurate, always available or free from errors. We have no responsibility for any arrangements you make with any third-parties as a result of you using this site. We are not responsible for any technical difficulties that you may experience when using this site due to the nature of the Internet.
Indemnity

You agree to indemnify and keep alkcom.com fully and effectively indemnified from and against all actions, claims, proceedings, costs, damages and expenses (including, without limitation, legal fees) arising out of your use of this Website.

Third-party sites

This site contains hyperlinks to websites not operated by us. We provide those for your reference only. We are not responsible for their content or practices. alkcom.com provides many links to other sites. These links are for your information and alkcom.com accepts no responsibility in respect of your access to such websites or any material found on them.
Exchange rates
Currency exchange rates are provided for your reference only. They are all taken from publicly available sources and we cannot guarantee the accuracy.

Copyright

This website and its content is the copyright of alkcom.com All rights reserved. You may not, except with our express prior written permission, distribute or commercially exploit the site.